NewPerformance reviews

Run the whole business from one app.

Schedules and timecards for the team. Checklists that get done. Reviews with the facts already in. Orders to vendors, invoices to customers.

Free for ordering and selling · Team plans from $39 per location

A day on Fork

Everything between opening and closing

One café, one Tuesday, from the first clock-in to the closing checklist. Every stop is a real screen in Fork.

  1. Timecards· Main St· 6:58AM
    Maya Chen clocked in on the counter tablet.
  2. 7:00AM
    Checklists & SOPsPremium and up

    The opening checklist starts with the shift

    Alarm, walk-in temperature, a photo of the line, the float. On the opener's phone, the same way every morning.

    Explore SOPs
  3. 8:12AM
    SupplyFree plan

    Six more gallons of milk, sorted in seven minutes

    One chat per vendor, next to its orders. Bluebird isn't on Fork, so the message went out as an email and their reply came back here.

    Explore supply
  4. 9:40AM

    Corner Café pays yesterday's invoice

    Invoice from the order. They paid by bank transfer from the emailed link, with no account on their side.

    Explore selling
  5. Feed· All locations· 11:40AM
    12 of 14 people confirmed they read the new closing procedure.
  6. Schedule· Main St· 3:05PM
    Luis traded Saturday's close with Priya. Approved in one tap.
  7. 4:10PM
    Scheduling & timecardsEssential and up

    Next week, published before the dinner rush

    Drag shifts onto the week and watch labor cost as you go. Publish once and every phone gets it.

    See scheduling
  8. SOPs· Main St· 10:12PM
    Closing checklist done four minutes early. The till matches.
A new hire on Fork

From applicant to first shift

Jordan applies on Monday, signs everything on Friday and works a training shift the Monday after. Nobody chases a form.

  1. Hiring· Main St· Mon9:14AM
    Jordan Lee applied to be a barista, from your job board.
  2. Mon9:20AM

    The resume, read before you open it

    One tap and AI sums up the resume and the screening answers against the job: highlights, red flags and an honest fit.

    Explore hiring
  3. Hiring· Main St· Tue10:02AM
    Jordan accepted Thursday's interview from the email.
  4. Hiring· Main St· Thu4:30PM
    Hired at $17.00 an hour. Profile created, app invite sent.
  5. Fri11:20AM
    People & HRPro and up

    The paperwork is done before day one

    W-4, I-9 and direct deposit filled in on a phone, the food handler card uploaded. The onboarding guide ticks itself off as they go.

    See people & HR
  6. Schedule· Main St· Mon6:55AM
    First shift: a training shift with Priya.
  7. Learn· Courses· Mon1:30PM
    Jordan finished Food safety basics on the shift and earned its badge.
  8. Thu3:00PM

    Every course done, every policy acknowledged

    Short courses with quizzes on their phone, the handbook and policies acknowledged, the library and FAQs a tap away. You see who has finished what.

    See Learn
  9. Learn· New hires· Week 29:00AM
    3 of 4 new hires have finished their first-week courses.
  10. Performance· Main St· Day 309:00AM
    Jordan's 30-day check-in opened on its own.
NewPerformancePro and up

Ninety days of shifts. One fair review.

Every clock-in, covered shift, checklist and course lands on the person's record. When Maya's 90-day review opens itself, the facts are already beside the questions.

Starts on its own

90-day and anniversary reviews open themselves and chase whoever is late.

Written from the record

Attendance, shift flags, tasks, SOPs and training beside every question.

From review to paycheck

An approved raise lands on the pay rate from its start date.

Feedback that is safe to give

Up to eight teammates, and anonymous feedback on managers.

Explore performancePlus check-ins, goals, notes and improvement plans.
Supply & orderingFree plan

Every vendor, one place to order. Free.

Vendors who aren't on Fork get an email and reply into the chat. Deliveries are checked in on a phone, with every short, extra or damaged item flagged.

Vendors on Fork or not

Not on Fork? They get an email, and their reply lands in the chat.

One-time and standing orders

Delivery days, cutoffs and minimums checked as you order.

Checked in on a phone

Short, extra or damaged, flagged with a photo and sent in one message.

Credits that stick

Every credit and invoice stays on the order it belongs to.

Explore supplyPlus stock counts with par levels (Essential), vendor documents and purchasing reports.
Service callsFree plan

Finish the job. The invoice is already written.

For repair and maintenance companies: book the visit, capture it on the technician's phone and bill from it. Customers pay from a link, no account needed.

Requests from your form

Or from the customer's Fork app, or a call you log yourself.

The visit on one phone

Photos, parts, time on site and a signature.

One call or the whole month

Bill either way. The work report rides along on the PDF.

Contracts that book themselves

Quarterly visits are created ahead of time.

Fork for service providersPlus estimates, callbacks and credits, and a chat per customer.
AI assistantPremium and up

Ask about your business in plain English

Answers come from your own policies, FAQs and schedule. Not the internet.

Trained on your content
Publish a policy. The next answer knows it.
Role-aware
People only see what they are allowed to.
Knows when to hand off
A manager gets the question, with context.
About the assistant
Fork assistant
Answers from your schedule, policies, FAQs and library
Who is off next Friday?
Two people are off on Friday, Oct 3:
  • Maya Chen · vacation, approved
  • Luis Ortega · personal day
Main St still has 4 people on the dinner shift, but nobody is set to close.
Draft a message asking someone to cover the closing shift.
“Hey team, we need one person to close Main St on Friday, Oct 3 (3–10 PM). Reply here or claim the open shift in Fork. Thank you!”
Post in #main-stCreate open shift
DW
Ask anything about your team…
By the numbers
10 hrs/wk

Saved per manager, every week.

Average reported by teams on Fork for 90+ days.

Faster onboarding

90%

Saved per location per year

$4,800

Fewer repeat questions

70%
Fits what you have

No new hardware. Nobody forced to sign up.

Square

Sales synced every 20 minutes

Stripe

Card and bank payments, paid out to you

Email

Vendors and customers reply from their inbox

iOS & Android

The team on their own phones

Web & kiosk

Any browser. Any tablet as the clock

How it works

Up and running in an afternoon

01

Add locations, vendors, customers

Import from a spreadsheet. Ordering and selling are free from day one.

02

Invite the team

They install the app. The first schedule lands on their phones.

03

Turn on checklists and reviews

Start from templates. Add courses and policies when ready.

Pricing

Free to order and sell. Pay per location for the team tools.

One price per location, unlimited employees. Every paid plan comes with a 30-day money-back guarantee.

Free

No card
$0forever

Ordering & selling

  • Order from unlimited vendors
  • Standing orders & delivery schedules
  • Sell & invoice your customers
  • Service calls with technician visits
  • Get paid online by card or bank transfer
Start for free

Essential

$39/mo per location

For small teams starting out

  • Everything in Free
  • Drag-and-drop scheduling
  • Open shifts, trades & availability
  • Time off requests
  • Timecards with kiosk & GPS clock-in
Start with Essential

Pro

Most popular
$79/mo per location

For growing teams

  • Everything in Essential
  • Performance reviews & raises
  • Check-ins, goals & team feedback
  • Onboarding guides
  • Employment forms (W-4, I-9)
Start with Pro

Premium

$129/mo per location

Run every shift the same way

  • Everything in Pro
  • SOPs: boards, procedures & checklists
  • Temperature, waste & cash logs
  • Training courses
  • Policies & handbook acknowledgements
Start with Premium
Company-wide plan · one tier for every active location · unlimited employees on every planCompare every feature
Get started

Run the whole business from one app

Free to order and sell. Team plans from $39 per location.

  • Free plan, no card

    Ordering, selling, invoices and routes, free for good.

  • Unlimited employees

    One price per location. Everyone who works there is included.

  • 30-day money-back guarantee

    On every paid plan. Cancel anytime, your data stays.

  • On every phone

    iOS and Android for the team, the web and a kiosk for the shop.