Your company's knowledge. One question away.

Answers from your own policies, FAQs, courses and schedule. A manager one tap away when it should not decide.

The problem

The answers exist. They are just hard to find.

Managers spend the day repeating them.

01

Managers answering the same questions every week

"What's our PTO policy?" "How do I swap a shift?" "Where's the handbook?"

02

Answers buried in documents nobody opens twice

Policies, FAQs and training exist, but finding them takes longer than asking.

03

Different managers, different answers

The same policy question answered three ways across three locations.

04

Nobody has the numbers at hand

Who is off Friday? Who closed last night? Somebody has to go and look.

How it works

Publish once, answer forever

Nothing to configure.

01

You publish your content

FAQs, policies, courses and library files. The assistant indexes what you publish, nothing else.

  • Company FAQs
  • Policies and handbook
  • Courses
  • Library files
02

It retrieves, then answers

Your content first. If nothing matches, it says so instead of guessing.

  • Your content ranked first
  • Live schedule and time off data
  • No made-up answers
  • Escalation when unsure
03

People get an answer, or a draft

Policy answers, who is off, or a message ready to post. Matched to the person's role.

  • Role-aware answers
  • Drafts for announcements and messages
  • Hand-off to a manager
  • On every screen, web and mobile
Features

Built for accuracy, not novelty

Company-aware

Answers are sourced from what you published: FAQs, policies, courses and library. Not generic internet answers.

Role-based

Owners get billing and setup help, managers get team answers, employees get self-service steps. Permissions apply.

Knows the schedule

Who is working, who is off, who has not clocked in. Real data from your company, not a guess.

Always current

Publish an FAQ or update a policy and the next conversation knows it. No retraining step.

Company-isolated

Your content is never shared across companies or used to train other models.

Escalates

When it cannot answer, it offers to hand off to your support or the employee's manager, context attached.

Content sources

Your content, in this order

Priority 1

Company FAQs

Published question-and-answer pairs. The first place the assistant looks for policy questions.

Priority 2

Policies

The current version of every published policy, including who has acknowledged it.

Priority 3

Courses

Modules, sections and steps. Good for "how do I" questions about procedures.

Priority 4

Library

Handbooks, guides, recipes and other documents you share with the team.

Fork's own product documentation comes last, for questions about the app itself. Live schedule, time off and timecard data is read from your company when the question needs it.

Use cases

Built for both sides of the org chart

For managers
For employees
Fewer repeat questions from the team
Instant answers to policy questions
One answer to a policy question, at every location
Step-by-step help with the app
A summary of who is off or late, without opening three screens
Schedule, time off and timecard questions
Drafts for announcements and cover requests
Help on the closing shift when nobody is around
Support that scales without more managers
Course and training information on demand

Where your team already is

Web app

On every page

Mobile app

iOS and Android

Company-isolated

Never shared across companies

Retrieval first

Your content, then the answer

Premium

Stop answering the same questions

The assistant is part of Premium, with SOPs, courses, policies and contracts.

  • Free plan, no card

    Ordering, selling, invoices and routes, free for good.

  • Unlimited employees

    One price per location. Everyone who works there is included.

  • 30-day money-back guarantee

    On every paid plan. Cancel anytime, your data stays.

  • On every phone

    iOS and Android for the team, the web and a kiosk for the shop.