Reviews written from the record, not from memory

Fork already knows who showed up on time, covered shifts and finished their training. Reviews start themselves, take minutes on a phone, and a raise lands on the pay rate.

Part of Pro, $79 per location · unlimited employees · improvement plans on Premium

The record

Every answer sits next to the facts

Reviews pull in what Fork already keeps for the period. Nobody types it in, and nobody has to remember March.

Most review tools start from a blank page. Fork runs the schedule, the time clock, the checklists and the training, so the evidence is already there.

Attendance

Shifts worked, absences, on-time rate and missed clock-ins, from the schedule and the time clock.

On shift

Great shifts, shifts covered for others and shift tasks done.

SOPs

Checklist runs completed, how many on time, how many passed.

Training

Courses finished in the period, with dates.

Recognition

Shout-outs and badges from the team.

Conduct

Violations, poor-shift flags and shift notes. Managers only.

Employees see their own record only once the review is shared. Conduct and shift notes stay with managers.

How a review runs

Start to raise, without a single reminder from you

Fork opens it, nudges whoever is late, and tells you when it is your turn.

  1. 1

    It opens on its own

    In progress

    On day 83 of 90, or a week before a work anniversary. Or launch a cycle for a whole location.

  2. 2

    A self review on their phone

    In progress

    A few plain questions in the Fork app. Five minutes, on a break.

  3. 3

    The manager writes it

    Raise to approve

    Ratings and answers, with the record, check-ins and goals beside them.

  4. 4

    The owner approves the raise

    Ready to share

    Proposed with the review. Approved, it goes on the pay rate from its start date.

  5. 5

    Shared and acknowledged

    Completed

    They read it on their phone and acknowledge it. You see when.

Cycles & templates

Set it up once. Reviews keep coming.

Three kinds of cycle, and templates written for people who work shifts.

Automatic

A review opens for each person at a milestone: days after hire, or every work anniversary.

90-day review · opens on day 83

One time

Everyone it matches, by location, position or tenure, with due dates and reminders.

Annual review · Main St · 6 months+

Manager feedback

Each team answers about the person who manages them. Anonymously.

Results show from 3 answers

Questions a shift manager can answer

Start from Fork's templates and change anything. Each question is a rating, a written answer, a choice or a yes or no, for the employee, the manager or both.

90-day reviewAnnual reviewShift lead review30-day check-inManager feedback
90-day review
Fork template · end of probation
8 questions
  • Knows the job: follows recipes, steps and standards without reminders
  • Reliability: on time, ready to work and stays for the whole shift
  • Teamwork: helps others and takes direction well
  • Guest and customer care
  • What would help you do your job better?Written
  • Ready to come off probation?Yes / no
Feedback

Honest feedback, from people who are safe to give it

Small teams make anonymity hard. Fork builds the safeguards in.

The people who work beside them
A reviewer can ask up to eight teammates. The person reviewed never sees who was asked or what they said.
The team on its manager
Everyone who reports to a manager answers about them. Nobody sees who answered what, not HR and not the manager.
A floor before anything shows
Results only appear once three people have answered, so no answer can be traced.
Check-ins, goals & notesPro and up

The months between reviews count too

Book 1:1s with talking points and action items. Set goals Fork measures for you.

  • Goals from the record: on-time clock-ins, shifts, tasks, SOP checks
  • Shared notes, and private ones for managers
  • All of it beside the next review

From the review to the paycheck

No spreadsheet in between, no rate someone forgets to change.

  1. 01

    Proposed

    With the review, by the manager who wrote it.

  2. 02

    Approved

    By the owner, or anyone you let approve raises.

  3. 03

    On the pay rate

    From its start date. With payroll connected, owners get a reminder.

Improvement plansPremium and up

A fair, written chance to turn things around

What is expected, how it is measured, the support on offer and the dates you will check in.

  • Read and acknowledged on their phone
  • Checkpoints with reminders
  • Linked to reviews, violations and termination records
ReportsPro and up

Who is growing, who is stuck, which reviews are late

By location, position or reviewer.

RatingsReviews on timeRaises & payrollCheck-ins heldGoals met

Questions about performance

Compare every plan
Pro

Review the team with the facts

Performance is part of Pro: $79 per location a month, unlimited employees.

  • Free plan, no card

    Ordering, selling, invoices and routes, free for good.

  • Unlimited employees

    One price per location. Everyone who works there is included.

  • 30-day money-back guarantee

    On every paid plan. Cancel anytime, your data stays.

  • On every phone

    iOS and Android for the team, the web and a kiosk for the shop.